Privacy Policy – Patient: Text Messaging
At vafaMD, your privacy is of utmost importance to us. This Privacy Policy outlines how we use and protect the information shared through our two-way text messaging system powered by Textel, integrated via Meevo.
Purpose of Text Messaging
We offer secure, two-way text messaging as a convenient way to communicate with our patients. This service is used exclusively for non-marketing purposes, such as:
- Appointment confirmations, reminders, and updates
- Responding to your questions or concerns
- Sharing treatment-related information or instructions
- Follow-up communications after your visit
We do not use this channel for promotional or marketing content without your explicit consent.
How We Use Your Information
When you provide your mobile number to us, you consent to receive text messages related to your care. The information you share through this system may be used to:
- Coordinate appointments and services
- Support your treatment experience
- Facilitate timely and efficient communication with our team
All data transmitted via Textel is handled in accordance with HIPAA regulations and industry-standard privacy and security practices.
Your Consent and Options
By initiating a conversation with us or responding to a message from our team, you are consenting to receive texts from vafaMD regarding your care.
You can opt out of text messaging at any time by replying STOP to any message. Please note that opting out may limit our ability to communicate with you efficiently about your appointments or treatment.
Data Protection
We take reasonable and appropriate steps to protect your information from unauthorized access, use, or disclosure. Our text messaging platform is integrated via Meevo and powered by Textel, both of which adhere to strict security standards designed to protect health information.
Contact Us
If you have questions about our text messaging privacy practices or wish to update your communication preferences, please contact us at:
vafaMD
📍 110 Greene St. Broadway, Suite 605, New York, NY 10012
📞 (347)541-1756
📧
info@vafamd.com